Delivery Policy for HelaBasa Services
Last updated: December 16th, 2022
We assure 100% quality to the clients and believe that their satisfaction is ours. The delivery will be fulfilled on working days (from Monday to Friday)
The process:
- Submit your project details (form)
- Get a price quote and estimated delivery date (Note: the service is free for libre projects)
- Once you confirm, the work starts
- When your case is finished, you’ll receive an email with the file
- Open the payment link & Pay
Our payment methods: HelaPay, PayHere, 2Checkout
If delivery is delayed for any reason we will let you know as soon as possible and will advice you of a revised estimated date for delivery.
Refund Policy
Last updated: December 16th, 2022
We do not accept prepayments or advance payments; we offer all our clients the possibility to pay after the translation has been delivered and—3—free revisions for each project. so generally we do not offer a refund option but if you have a good reason, we are willing to refund your money directly. however, you must submit your request within 7 days.
Email: payments@yalu.lk