Delivery Policy for HelaBasa Services

Last updated: December 16th, 2022

We assure 100% quality to the clients and believe that their satisfaction is ours. The delivery will be fulfilled on working days (from Monday to Friday)

The process:

  1. Submit your project details (form)
  2. Get a price quote and estimated delivery date
    (Note: the service is free for libre projects)
  3. Once you confirm, the work starts
  4. When your case is finished, you’ll receive an email with the file
  5. Open the payment link & Pay

Our payment methods: HelaPay, PayHere, 2Checkout (soon)

If delivery is delayed for any reason we will let you know as soon as possible and will advice you of a revised estimated date for delivery.

Refund Policy

Last updated: December 16th, 2022

We do not accept prepayments or advance payments; we offer all our clients the possibility to pay after the translation has been delivered and—5—free revisions for each project. so generally we do not offer a refund option but if you have a good reason, we are willing to refund your money directly. however, you must submit your request within 7 days.

Email: payments@yalu.lk